Most software problems are caused by viruses and we can advise you because we are an authorised reseller for the best two virus protection packages - AVG and Sophos.
We can also show you the best way to avoid virus attacks.
You should make sure you regularly install the free software updates that the software makers issue - they publish updates to help you and you ignore then at your peril!
If you have software problems - something has “vanished” or the software no longer works, you can either bring your PC or laptop to us or we can collect it from you (there is an extra charge for this).
We will resolve the issue as quickly as we can and advise what the problem was and how to avoid it happening again.
In some instances we can gain remote access to your laptop or PC at your home or business location and fix software problems in minutes in which case we may make only a small charge for this.